Digital Book Support: Helping the Public & Staff with Overdrive - David Christensen
Resource Type: Presentation
Topics: Books, Collections, Internet and Web, Reference, Technology, Library Electronic Resources
In this movie, David Christensen from Seattle Public Library discusses helping patrons with Overdrive and ebooks, community outreach and analyzing virtual reference transcripts to find out what patrons ask the most.
This was a lightning talk at the 2011 Oregon Virtual Reference Summit.
Website:
http://www.oregonlibraries.net/videos/david-christensen-2011ovrs
Author: David Christensen
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