L-net Training

Date, Location

Thu, 09/27/2012 - 9:00am - 4:00pm

Multnomah County Central Library, 3rd floor computer lab
801 S.W. 10th Avenue
Portland, OR 97205

About the Event

L-net is Oregon's statewide virtual reference service - http://www.oregonlibraries.net.

This training is for librarians who plan to take shifts staffing L-net's chat, e-mail, and texting service. Librarians will receive hands-on training with L-net’s software and instruction on techniques for communicating effectively online with patrons and providing reference service online.

There are two ways to staff L-net:

1 - Partner libraries: Reference staff at Oregon libraries may staff the service as partner libraries. Librarians who do so staff the service at their libraries.

2 - Volunteers: If you’ve completed a Reference class in the past 10 years from an ALA-accredited college or university or if you have experience providing reference services in a library, you may apply to be a volunteer. Volunteers typically staff the service from home computers. If you would like to participate in the volunteer program, contact me for information about how to apply to be a volunteer.

Also, all Oregon libraries are welcome to use L-net software to serve their local communities.  Staffing our statewide service is not required.  To provide chat, texting, or email service to your community, please contact me for information or to schedule your training.

Presented by: Emily Papagni

Cost: The training is free, but space is limited and advance registration is required.

To Register:

Contact Emily Papagni at emilyp@multco.us to register.  Please indicate if you would like to staff L-net as a partner library or as a volunteer.  Registration for this training will close on Monday, September 6.