Reference librarians sometimes interact with patrons who are concerned about a particular local government ordinance, administrative regulation, or state statute. They say, “It’s not right! It’s unfair! It must be changed!” Help these ‘activist patrons’ by gaining a greater understanding of how everyday citizens can make a difference in their communities. Hear first-hand accounts from individuals who led changes to local ordinances and statewide laws in Oregon: Amber Starks, founder of Conscious Coils and driving force behind HB 2690, the Natural Hair Act, and Mayor Shane Bemis, Gresham who worked with City Council to create the city’s first habitability code aimed at improving rental housing.